Shipping & Policies

SHIPPING

• All prints are shipped from the UK.
• All prints are ready to be dispatched in 1-2 business days (with the only exception of 16"x20" prints)
• Delivery time to the UK is 3-5 days
• Delivery time to the USA, Canada, Australia and rest of the word is usually 7-25 days from posting. If your purchase doesn't arrive within 4 weeks please do let me know. Please bear in mind this shipping time frame if you need your prints for Christmas.
• If you need an express shipping just contact me and I will send you the quote for it.
• Postage with no tracking number. I try to keep postage costs as low as possible, so I send everything WITHOUT tracking number, standard Airmail, but if you would like to pay for recorded delivery please contact me.
• Prints are carefully and securely packaged with a cello bag inside a rigid, strong, bend-proof postal tube.
• All orders will be delivered safely, unframed and unmatted, to the address you provide on Etsy.

ALTERNATE SHIPPING ADDRESS:
If you'd like your order shipped to an alternate address, please let me know in the "Notes to Seller" box during checkout. You may also immediately contact me here on Etsy or by e-mail (lattedesignuk[at] gmail.com) about this. However, please contact me as soon as you've submitted your order, or it may be too late to change.

CUSTOMS AND TAXES:
All the prints are shipped from the United Kingdom. International buyers are responsible for any customs fees and taxes.

REPLACEMENTS
If your order is damaged or something is wrong, don't worry! please take a picture and send it to me immediately. I will arrange a replacement.

If you do not contact me within 7 business days of receiving your order, I will assume you are happy and the transaction will be finalized.