Shipping & Policies

Accepted Payment Method: PayPal

All items are custom made to match your event. As such, all sales are final.

I usually use USPS or FedEx. You will receive a shipment tracking number on all of my items (with the exception of the sample invites). For US, please allow at least 1 week after shipping for your order to arrive. For international, I can not estimate a delivery time due to various timing to get through customs.

If you need expedited shipping, please let me know and I will set up a separate listing for you with additional shipping costs.

Refund Policy:

As each order is custom made for you, I can not accept refunds, returns, or exchanges unless the product is damaged in shipment. You will always receive an email from me with an image of your final product before I ship it. If you are not satisfied with it at that time, I will work with you to come up with a resolution.

I take great care in wrapping your product so that no damage occurs in shipping. If it does, please contact me within 72 hours of receiving the product. I will work with you to get a replacement sent out or refund if your event timing is too tight to replace it.

If you wish to cancel your order, please contact me immediately. I usually begin working on your order within a day. My policies on cancellation are as follows:
- If your custom order has not been designed for you yet - a full refund will apply.
- If your custom order has been designed but is not yet in production - a 75% refund will apply.
- If your custom order is designed and in production, no refunds are provided.