Shipping & Policies

Shipping will be to the address you provide during the Etsy checkout process.

If you live within the UK delivery is usually with 2-3 business working days outside the Christmas period. Deliver to the EU is 6 business working days while most other countries will take up to 10 business working days.

All packages are sent via Royal Mail first class post. If your product order is over the value of £50 and within the UK then it will be sent as recorded delivery which will require a signature as proof of delivery. All international orders over the value of £50 are currently showing Airmail Small packets postage charge, however we highly recommend that overseas are sent via Royal Mail AirSure/International Signed For which allows tracking and proof of delivery, whereby tracking codes for your order will be provided. Please contact us if you wish to use AirSure/International Signed For service with your order and we can give you an instant quote.

You are responsible for any international customs fees you may have to pay.

We always want to make sure you the customer is happy with your shopping experience with Blossom Valley.

Please note that due to the nature of our product we can't accept returns.

We do not refund:

We do use the address supplied via etsy so please make sure your address is correct as we do not issue refunds if you have supplied us with the wrong address.

* Unclaimed or undelivered envelope/packages.
* Insufficient address (so please check your address is correct before you order an item)
* Refused packages