Knots Studio

Shipping & Policies

We accept PayPal payment. (you don't need a PayPal account to pay though PayPal service.)
*We make each piece to order in our studio. Please allow 5-10 days for us to make & ship your purchase.
The selected product will be shipped to you by registered air mail via Israel post.
We'll follow the tracking number to ensure the package arrives to you in time.

+Shipping within Israel: up to 7 business days.
+Shipping to the US/Australia: 1-2 weeks.
+Shipping to Europe: 1-3 weeks.

The package can be delayed in the event of holidays or bad weather, If you have not received the package after 30 days please contact me and we will figure it out.
Refunds and Exchanges
If for some reason you are not happy with the purchase, please let me know so i can do the best to make you feel better!

If you wish to return your purchase, please let me know and send it back within 14 business days of receiving it. I will send you a full refund through PayPal, not including shipping costs. after I will get the item back in the same condition i sent it.